Refund policy

Thank you for shopping at ChavaRukas Bootique!  We hope you love all the items you purchased. If an item doesn't work out please contact us to request a return for store credit.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at [email protected]. If your return is accepted, the customer will be responsible for return shipping cost. Items sent back to us without first requesting a return will not be accepted.

You can contact us for any return question at [email protected].

Final Sale / non-returnable items
Unfortunately, we cannot accept returns on sale items, accessories, white clothing, and bodysuits.  

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, please allow 2-3 business days for you to receive your store credit.